1. Data Controller
The data controller is Miklos Enterprises SRL, Tax ID: 52950542 (hereinafter referred to as the “Controller”).
Contact: welcome@miklos-enterprises.com, phone: +40 772 215 671.
2. What data we collect
When using the service, we may collect the following personal and technical data:
- name
- email address
- phone number
- company details (optional)
- technical data such as IP address, browser type, and device type
3. Purpose of processing
Personal data may be processed for the following purposes:
- contact and communication
- providing the Guestella service
- setting up a demo or free trial
- customer support
- marketing communication, only where consent has been given
4. Legal basis
Processing may be based on:
- the data subject’s consent (GDPR Art. 6(1)(a))
- performance of a contract or pre-contractual steps (GDPR Art. 6(1)(b))
- the Controller’s legitimate interest (GDPR Art. 6(1)(f))
5. Data retention period
We only retain personal data for as long as necessary.
- contact data: up to 2 years
- contractual data: for the period required by applicable law
- marketing data: until consent is withdrawn
6. Data sharing
We do not sell personal data to third parties.
Where necessary, we may share data with trusted service providers such as hosting, CRM, or technical support providers, strictly to the extent necessary.
7. User rights
Data subjects have the right to:
- request access to their data
- request correction of their data
- request deletion of their data
- request restriction of processing
- object to processing
- exercise the right to data portability
Requests may be submitted to: welcome@miklos-enterprises.com.
8. Cookies
The website uses cookies to ensure functionality, improve user experience, and in some cases for analytics purposes.
9. Security
The Controller applies appropriate technical and organizational measures to protect personal data.
10. Changes
We reserve the right to update this Privacy Policy from time to time. The current version is always available on this page.